Customer Service Policy
Our Mission Statement:
Helping others in their quest
Triangle Seminars guarantees that all presentations are carefully customized to suit your group.
Triangle Seminars promises to deliver inspiring, entertaining and memorable workshops regardless of the size of your group.
Triangle Seminars will follow-up organizational presentations to determine the effectiveness to your organization.
Registration and Confirmation
Triangle Seminars registration holds your space. Walk-in registrations are permitted on a space available basis or if advanced registrants fail to claim their seats. Triangle Seminars will fax or email you a confirmation within 5 days of your registration.
Register online. Triangle Seminars will email confirmation to assure you the Web registration went through properly. Online registrations must be completed 2 weeks before the seminar. Please bring your printed confirmation to the seminar with you as proof of payment/registration..
Cancellations and Transfers
Advance cancellations. Cancellation and refund requests must be made in writing and received no later than 2 weeks prior to scheduled program date for a full refund minus a $25.00 processing fee. No refund thereafter for cancellation or nonattendance; no exceptions. You may identify a substitute to take your place. When a cancellation is initiated by Triangle Seminars, our liability is limited to the full amount of your paid registration fee. All refunds are mailed no later than 2 weeks after the scheduled program date.
Cancellations on the day of the course. No refunds will be made for cancellations the day of the presentation or thereafter, but you may substitute or transfer to another seminar presented by Triangle Seminars only.
Corporate Seminars You may change the venue of your company seminar by notifying Triangle Seminars of the transfer request. Additional travel costs may apply.
CONFIDENTIALITY: Triangle Seminars maintain in strict confidence information identifying attendees' sensitive issues.
TAPE RECORDING POLICY: No taping of programs permitted.
SPECIAL ASSISTANCE: If you require special assistance please advise us of your specific needs at least 2 weeks prior to scheduled seminar date.
ACCOMODATIONS: Attendees are responsible for their own lodging arrangements/ unless workshop seminar provides an all-inclusive package where lodging and meals are included.